Information Protection Policy of Hangzhou Branch of Rock Precision Mechatronics (Shanghai) Co., Ltd.

Dear user, thank you for choosing jarmlmo.com! We are fully aware of the importance of personal information to you and promise to strictly protect your information security. This policy is intended to explain to you how we collect, use, store and protect your personal information. Please read carefully and understand the relevant content.

I. Information Collection

Basic Information: When you register an account, place an order, consult customer service, etc., we will collect your name, contact information (telephone, email, etc.), delivery address and other necessary information to complete transactions, provide services and after-sales communication.

Device Information: In order to improve your user experience, we will collect information such as device model, operating system, IP address, browsing history, etc. when you visit the website to analyze website performance and optimize services.

Other Information: We will also record and save your comments, messages and other content on the website.

II. Information Use

The information we collect is only used for legitimate purposes such as providing you with products or services, processing orders, solving after-sales problems, conducting market research and improving website functions.

We will not use your personal information for other commercial purposes without your consent. When using your information, we will take technical measures such as encryption and anonymization to ensure information security. ​

III. Information Storage and Protection​

Your personal information will be stored in a secure server. We use firewalls, data encryption, access control and other technical means to prevent information leakage, damage or loss. ​

We conduct strict information security training for employees and limit employees' access to your personal information. Only relevant business personnel can access it when necessary. ​

If an information security incident occurs, we will immediately launch an emergency plan, take remedial measures, and notify you in a timely manner in accordance with laws and regulations. ​

IV. Information Sharing​

We will not sell your personal information to third parties. We may share your information with third parties only in the following necessary circumstances: ​

To complete the transaction, we may provide your delivery information to the logistics distribution company. ​

In order to provide better services, we may share necessary information with technical service providers, and these third parties must comply with strict confidentiality obligations. ​

Before sharing information, we will strictly evaluate and screen third parties and require them to take the same information protection measures as us. ​

V. User Rights​

You have the right to access, correct and delete your personal information. You can exercise the above rights by logging into your account or contacting our customer service. ​

If you no longer use our services, you can apply to cancel your account, and we will delete or anonymize your personal information within the scope permitted by laws and regulations. ​

VI. Update of Information Protection Policy ​

We reserve the right to modify and update this Information Protection Policy. The updated policy will be published on the website. If you continue to use our services, it will be deemed that you accept the updated policy. ​

VII. Contact Us ​

If you have any questions, suggestions or complaints about this Information Protection Policy or personal information protection, please contact us through the following methods: ​

Email: service@jarmlmo.com ​

Tel: 18236428365 ​

Company Address: Room 511, No. 373, 375, Desheng Middle Road, Gongshu District, Hangzhou City, Zhejiang Province ​

We will handle your feedback in a timely manner and respond within 24 hours.